Terms and Conditions

PRICES
All prices displayed on the KiKiWoods website are quoted in SGD and inclusive of local delivery in Singapore, except for Tuas, Jurong Islands, Sentosa, Changi Airport, Loyang and Army Camps.

DELIVERY
Orders must be placed 2 days prior to delivery.

Deliveries are available every day between 10am to 8pm, please indicate your preferred timing upon check-out if any.

For urgent/last minute orders, please contact us at info@kikiwoods.com directly to check on the availability of your preferred floral arrangements.

If the recipient is not at the designated delivery address, the delivery person will call the recipient and/or sender for further instructions. If both parties are not contactable, we will leave the flowers at the reception/front desk, or at the door. KiKiWoods will not be liable for any lost or damaged flowers and arrangements once they have been delivered to the designated delivery address.

Should any party (sender or recipient) request for a re-direction to a different address or a re-delivery at another time slot (within the next 24 hours), it will only be scheduled upon payment of a $15 re-direction fee by either party.

REFUND POLICY
All sales are final and as soon as you click the 'Order' button your purchases will be charged to your credit card. There will be no cancellation or refund. If you would like to make changes to your order or you have any other concern, please drop us an email at info@kikiwoods.com within one day from the date of receiving your purchase highlighting your concern.

PRIVACY POLICY
All information collected from you is treated as confidential by KiKiWoods. Your personal information obtained (name, mailing address, date of birth, telephone number, etc.) will be used for internal purposes only and will not be disclosed to any other third party without prior permission from yourself.